Celtic Care
We care about the environment. We care about our community. But most importantly, we care about you.
Your safety and well-being during your stay with us are our priority while you study English overseas. Many of our staff have spent time living or working overseas so we understand that travelling to another country is not always easy. Sometimes our students can feel homesick or find cultural differences difficult.
To help our students with this, our patient staff will do everything they can to make everyone’s time in Cardiff safe and positive.
Safety and Care
Your safety and care are our priority while you study with us English overseas.
- Our friendly reception staff will welcome you on your first morning and be available to help you until your last day.
- Support staff are available between 08:00 and 18:00 from Monday to Friday. They will be happy to help you with any enquiry or problem you might have.
- If you need to speak to a member of the Celtic team urgently, we also have an emergency phone line. It is available 24 hours a day, 7 days a week.
Under 18s
We take extra care of under 18s while they study English with us overseas.
We take care of all our students, but we take extra care of our younger students. Our staff understand that it may be their first time abroad to study English in another country. Parents and guardians can be reassured that we genuinely care about our students’ safety and well-being. Celtic is, after all, one big family.
Trained staff
Our designated Safeguarding Officer takes care of our under 18 students. In addition, all our staff receive training to work with under-18s and pass thorough Disclosure and Barring Service (DBS) police checks.
Procedures
We have many procedures in place to make sure our younger learners are well looked after. It is compulsory for our junior students to book an airport transfer with Celtic. One of our drivers will meet under 18s at the airport terminal upon arrival to safely bring them to Cardiff.
Visit our downloads page or click here for more information.
Our Commitment
We are committed to helping students while they study English with us overseas.
We always do our best to help our students from the moment they enquire and place a booking with us to the day that they fly home. Our students have invested a lot of time and money in coming to study with us. That is why everyone who works at Celtic does their very best to ensure all our students get the very most out of their stay.
For more information about how we look after under 18 students, click here.
Accreditation, Membership & Exam Centre
