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Academy Statement – COVID-19 (08/06/2020)

Study with Confidence

Study with Confidence : Flexible Booking Policy

0% Cancellation fees and more flexible options so you can plan your travel & study safely.

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Staying Safe Advice for Students

We understand that this is a difficult time. We have put together a guide to help you stay safe and keep positive

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Self-Isolating Help for Students

We understand that this is a difficult time. We have put together a guide to help you self-isolate.

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Celtic English Academy Statement on Covid-19

Latest update: Monday 21st December 2020

Wales has started it’s level 4 national lockdown from Sunday 20th December. Non-essential shops and services have stopped and people are not allowed to meet up with other households.

There will be a temporary relaxation of the rules for Christmas Day only (Friday 25th December). This will allow 2 households to form an exclusive Christmas bubble. Read more about Christmas Day here.

Level 4 restrictions are expected to continue in the New Year, after the holidays, but schools and education will remain open. The Academy will reopen from Monday 4th January for face-to-face and online classes. See the green box below for what is staying open.

Please contact us if you have any questions or concerns about studying in the New Year. You can write on the website chat or email [email protected].

Read here for frequently asked questions on the Welsh Government website.

Read here for more information about the level 4 restrictions.



Latest update: Thursday 14th December 2020

Wales has announced the self-isolation and quarantine period is shortened to 10 days (from 14 days).

You can read the full BBC Wales article here.

This is positive news for our students who travel from non-exempt countries (not on the travel corridor list) and need to quarantine on arrival to Wales.

Celtic will continue to offer free standard residence accommodation for 10 days quarantine on arrival (reduced from 14 days) for students travelling from countries outside of the travel corridor list. This is valid until March. Please contact us for more information if you want to make a new booking. Current student bookings will not be changed if the 2 weeks (14 days) free accommodation was applied.

Who does the self-isolation rule apply to?

From Thursday, people in Wales should self-isolate for 10 days if they:


  • Received a positive test result for Covid-19
  • Have symptoms of Covid-19 and are waiting for a test result, or have not been tested, but do not require hospital treatment
  • Live with someone who has tested positive for Covid-19 or is showing symptoms that may be caused by the virus
  • Have any close contacts who have tested positive for coronavirus
  • Are returning/travelling from a non-exempt country
  • The cut from 14 days to 10 applies to people currently isolating as well as new starters

Latest update: Tuesday 1st December 2020

Wales has a new rule that from Friday 4th December Welsh pubs, restaurants and cafés will not be allowed to sell alcohol. Also, from Friday, Welsh pubs, restaurants and cafés will have to close at 18:00.

Businesses can offer a takeaway service after 18:00 when pubs, restaurants and cafés have closed doors.

4 people from 4 different households can still meet indoors in pubs, restaurants and cafés in the daytime.

This will continue until further review by the Welsh Government. The next review is planned for December 17th.

Here is the summary and the Welsh Government regulations can be found here.


Latest update: Monday 9th November 2020

The Academy has reopened following the end of the Wales 2-week “firebreak” lockdown. Face-to-face classes have resumed and online classes continue.

England has started a 4-week national lockdown until December 2nd, but this does not include Wales.

Wales has new national rules to help with Covid-19 health and safety. These include:

  • Re-opening of non-essential businesses e.g. pubs, restaurants, cafés, hairdressers
  • 4 people from different households can meet outside or inside in pubs, cafés or restaurants
  • People cannot meet inside homes (unless 2 households make a bubble together and this must be the same bubble all the time – you can’t change bubbles)
  • Residents can travel around Wales
  • Residents cannot travel around England (unless there is a reasonable excuse. Students can arrive and depart from airports and England and transfer to Wales by bus, train or taxi)
  • Schools are open
  • 30 people can meet outdoors for organised activities
  • 15 people can meet indoors for organised activities
  • 2-metre social distancing, hand hygiene, and staying home continues to be recommended

If you are a current student and want to talk to us about daily life in Cardiff please contact us on the website chat. We care about your wellbeing, so you can contact us any time. The Celtic Family is here for you and when you are in Cardiff, you are part of our community.

If you feel unwell or have symptoms of Covid-19 please contact us and Celtic staff will help to tell you what to do next: +44 (0)7803 495 154 is the 24/7 emergency number.

Latest update: Tuesday 20th October 2020

Following the announcement of the Welsh Government on Monday 21st October, Wales will have a fixed 2-week “firebreak” lockdown to help to control Covid-19 infection rates in Wales. Read more here.

During this short, national lockdown, Celtic English Academy will be closed for face-to-face classes but all teaching will continue online. The “firebreak” lockdown will be from 18:00 on Friday 23rd October until Monday 9th November, when the Academy will reopen.

All non-essential shops and services will be closed and everyone in Wales will be encouraged to stay at home, as much as possible. You can read the rules in Wales during the “firebreak” lockdown here.

Students currently in Cardiff studying at the Academy have all been informed and Celtic staff will keep in contact with them for the 2 weeks “firebreak” lockdown, to ensure their wellbeing.

Students due to arrive in Cardiff during these 2 weeks can still arrive and start their classes online, then join face-to-face classes from Monday 9th November.

Any student that wishes to postpone their arrival or needs to change their plans, for whatever reason, can still use the Study with Confidence terms for maximum flexibility.

Thank you for your cooperation as we work together to respect government rules to keep everybody well and safe. Please remember that the UK has a national government but the devolved nations of Wales, Scotland and N.Ireland follow the governance of regional government for health and education. Therefore you might observe that different decisions are being made in different parts of the UK, for this reason. We will be happy to talk with you about the comparative situation across the UK if the national or international media is confusing for you.

If you have any questions or concerns, please write to us on the website chat, send an email to [email protected] or call Reception +44 (0)2920 344 805. If you need to contact us outside of office hours the 24/7 emergency number is +44 (0)7803 495 154.


Latest update: Friday 2nd October 2020

The UK travel corridor list has been updated. From Saturday 3rd October visitors arriving from Poland and Turkey will need to self-isolate for 2 weeks on arrival.

Students that need to self-isolate on arrival can have free standard residence accommodation for 2 weeks with Celtic English Academy and can study online during this period, before joining face-to-face classes.

Please refer to the Welsh Government website link below to check countries that require quarantine on arrival:

  •  No 2-week quarantine for international visitors to Wales from these countries


Latest update: Friday 25th September 2020

If you are a student that is already studying at the Academy with us, or you are going to soon arrive to Cardiff to start your course, we want to update you. Probably you are watching the news in your country or native language and we want to reassure you about the situation here.
Today, Friday 25th September, the Welsh Government announced that Cardiff will be included in further lockdown measures. You might see this on the BBC news. This will happen from Sunday 27th September at 18:00 UK time. We want to explain what this means for you as a student and reassure you that it doesn’t change too much for your day-to-day life. For your information:
  • Education continues – students can still come to school and face to face classes continue at Celtic. All students must wear face coverings.
  • Essential travel in and out of the Cardiff area is permitted – if you are arriving to start your course or are departing when your course finishes this is fine.
  • Non-essential travel is not allowed – you cannot go to other places outside of Cardiff, for example on a day trip or for sightseeing.
  • You can only meet people outdoors – you cannot go into other people’s houses to socialise indoors. Friends and family cannot meet indoors
  • You can go to restaurants, pubs and cafes outdoors – if you are with other people you must keep to social distancing which is 2m in Wales
  • You cannot go to restaurants, pubs and cafes indoors – unless you are with people from your household (in your homestay, or in your residence flat bubble)
  • Shops stay open – you can go to the supermarket or essential shops in Cardiff and you must wear a mask, it is compulsory indoors
  • Wear face coverings – in any indoor public space and on public transport (bus, train, taxi, plane)
  • Wear face coverings in school –all students must wear face coverings in class and teachers also wear face shields


Local councils govern the local restrictions and the Welsh and UK government continue to monitor everything closely. Information for Wales is on the government website here.
We continue to have safe measures in place at Celtic English Academy and you can see our COVID safety video here.
If you have any questions or concerns, the Celtic team will be happy to speak with you.
You can email us at [email protected], Whatsapp us on +44 (0)7803495154 or call Reception +44 (0)2920 344805.
Take care and keep enjoying your studies whether it’s online or in-person.
Team Celtic


Latest update: Friday 10th July 2020

  •  No 2-week quarantine for international visitors to Wales from these countries

Following the recent announcement from the UK government that there will be no 2-week quarantine for international visitors arriving in England from certain countries and the same now applies for international visitors arriving in Wales.

Currently these include mainly Europe, island nations and some countries in Asia. Visitors arriving from these countries will no longer need to isolate in quarantine for 2 weeks on arrival.

The UK and Welsh Government will continue to monitor and update the list which you can check here.

We will continue to check the list for the Middle East and Latin & Central America in the future. International visitors from any country can arrive in the UK, but if they are not on the list they have to follow a 2-week self-isolation quarantine on arrival.

Of course, if anyone experiences new symptoms with potential to be Covid-19 they will have to follow self-isolation rules, as usual. Please inform a member of Celtic staff who can support students that may be feeling unwell. We also have this guide for helping students.

We hope that this update will help Celtic students to plan their in-person courses with us in Cardiff, along with our Study with Confidence flexible booking policy (see FAQ12 below)


Latest update: Tuesday 9th June 2020

  • Face-to-face teaching from September 7th
  • Pre-opening to limited VIP students from August 3rd
  • Study with confidence: Zero cancellation fees

Thanks to the incredible efforts of millions of people, the world is slowly beginning to re-open, and the UK is no exception.

At Celtic English Academy, our values at this time are the same as they have always been, putting our student and staff wellbeing at the centre of all that we do.

A limited number of students will be able to study face to face from August 3rd in our exclusive pre-opening for VIP students. Please register your interest here.

We have three buildings with 22 well ventilated classes that allow our students to learn again in person, whilst staying as safe as possible.

Using guidance from English UK, the Welsh and the UK Government as well ideas as our own staff, we have been working to minimise the risks of virus transmission in our academy.

We are interested in your thoughts too, especially since together we are able to draw on the knowledge and experience of our international community. If you have any questions or suggestions, please send them to [email protected].

These last few months have put lots of things into perspective, and many people will have looked hard at what their values are and what they want for their futures.

At Celtic our values are as strong as ever. We have adapted quickly and successfully so that we can continue to help you realise your dreams as we move forward together into a changed world. This is why we launched “Study with Confidence” campaign to offer zero cancellation fees. To learn more about this, please look at FAQ 12 below.

“We teach English today, so you can start your tomorrow”


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