Travel: All student arrival & departure
details must be communicated to us no later than 20 days before the start of
Participants will be invoiced for any additional costs incurred to a prolonged length of stay.
Transfer fees will not be refunded if you fail to
inform the of any changes in your itinerary or if you miss your connections.
Amendment charges: An administration fee of £25 will apply for students wishing to change their course in any way.
Cancellation: If a booking is cancelled, we must be
notified in writing. All cancellations will be acknowledged in writing and
incur the following charges:
- 45 days before course begins - 50% of total fee
- 30 days before course begins - 100% of total fee
- Once the course commences, no refunds are given
Acceptance conditions: We accept students on the assumption that they are of sound health. It is mandatory that students have accident and health insurance. Students are responsible for any medical expenses incurred.
Injury/loss: We do not accept responsibility for personal injury or for loss or damage to personal property unless it is due to the negligence of Celtic English Academy or its employees. Any valuables should be left at home.
Behaviour: The admission of a student is conditional on acceptance of these Terms & Conditions and of the rules published by our venue. While every effort will be made to contact parents or guardians regarding serious breaches of centre rules, the Academic Director may at his/her discretion impose sanctions, including suspension or expulsion. We reserve the right to dismiss any student whose standard of conduct is unsatisfactory at the discretion of the Academic Director. There will be no refund of fees in cases of expulsion.
Damage: All students are liable for loss or damage for which they are responsible and will have to pay the full cost of replacement. Therefore, we shall take a deposit of £30 (UK) returnable at the end of the course provided there has been no damage to centre property.
Promotional photography: Sometimes Celtic English Academy or our representatives take photographs and videos during our courses or social activities which may be used for promotional purposes or for social media marketing. Please advise at the time of booking if you do not wish to appear in any promotional material or on social media e.g. Facebook, Twitter, Google+, LinkedIn and Celtic Blog.
Health & safety: We operate a rigorous Health & Safety policy. Staffs undergo a period of training and orientation prior to students arriving at junior programme centre. All the relevant student: teacher ratios are adhered to as set out by the Children's Act and relevant governing bodies of language travel courses such as English UK.
Medical: Proof of travel health insurance is required and mandatory. The centre has a fully-qualified first aider on site. In addition the centre has excellent links with local accident & emergency facilities. It is imperative that you advise at the time of booking if you have any physical or psychological conditions. We cannot be held responsible for any medical conditions or situations we did not have prior knowledge about.
Food: Our centre provides tasty nutritious meals with a choice of hot or cold food. All dietary requirements are also catered for at the centre. Please advise at the time of booking if you have any dietary requirements.
Disclaimer: All information provided by Celtic English Academy is the responsibility of Cardiff Language School Ltd. We reserve the right to alter any particulars such as fees at the discretion of the company. We reserve the right to cancel any course or close the centre for whatever reason. Should this be necessary, we shall offer either a full refund or an alternative course for the same value.
Force majeure: In the event of 'force majeure' such as fire, flooding, infectious diseases and other events outside the company's reasonable control which may cause the closure of the centre, no refund of fees will be made to students, except at the centre's discretion in exceptional circumstances.